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Testimonials
"There
is no magic formula for building a successful enterprise, large or small. If
you're in the business of making a profit, you're in the business of building
people. First you build your people. After that, your people produce your profit.
The Art of Constructive Confrontation is an easy-to-follow, systematic
process that makes sure that you don't get those things backwards. Constructive
Confrontation is the closest thing you'll ever find to hold people accountable
for what they do, while at the same time reducing the conflicts that get in
the way of productivity and, ultimately, profits."
Spencer Hays, Founder, The Tom James Company
Executive Chairman, Southwestern/Great American, Inc.
The Art of Constructive Confrontation deals with core communications
issues common to the functioning (or "dysfunctioning") of people working
together. The authors recognize that we are all less-than-perfect leaders and
followers and that we often miscommunicate objectives, timelines and performance
standards. Consequently, when we find ourselves in messy situations we all too
often take the "easy" way out and don't address issues at the source;
we let them fester. Constructive Confrontation emphasizes addressing challenges
and issues as they arise and not letting them mutate into monster problems and
coaches the reader how to work collaboratively in establishing what has to be
done, who is going to do it, and what the final outcomes should be. This is
a must read!"
Gerry Groe, Ph.D.
Author of "Was Your Boss Raised by Wolves? Surviving the Organizational
Food Chain"
www.geraldgroe.com
“What a timely book for business managers and anyone who manages people.
Most of the time people don’t take responsibility because their responsibilities
are not clear to them. The Art of Constructive Confrontation will be
a valuable tool in both my business and personal lives. I plan to put these
principles to work this week.”
Tina D’Aversa, Publisher
Sporting Kid Magazine
“Constructive confrontation builds a strong, effective leader with a
strong, effective team. This book covers the step-by-step process to make you
that kind of a leader.”
Danny Cox,
Author of "Leadership When the Heat’s On"
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