Your #1 Leadership Challenge:
Building the People
Who Build Your Business

Do you have what it takes to hold people accountable for the performance they’re paid to deliver?

Now you can stop the blaming and the finger-pointing!

PROBLEM: The cruelest thing a leader can do to a team member is to assign a task, project, or initiative and not provide that person with the information, tools, ongoing guidance, and other resources necessary to meet unspecified expectations.

SOLUTION: The Art of Constructive Confrontation is an easy-to-follow process to hold people accountable for what they do, while at the same time reducing the conflicts that get in the way of productivity and, ultimately, profits.

Confrontation is the weakest link in executive leadership because it is frequently mistaken for the tantrums of unskilled managers who reach the end of their ropes and blow up at those around them; especially those reporting to them. Two of the primary reasons for this behavior:

• Confrontation is misunderstood, avoided, and not applied soon enough.
  
• When it is applied, it’s usually an expression of frustration instead of skilled leadership.

Confrontation can be the most powerful tool in your arsenal for increasing accountability and decreasing conflict. This exciting keynote and workshop message can cure conflict in any organization by reducing confusion and ambiguity through a three-step process: Commitment, Confrontation & Celebration.

For unprecedented accountability, a conversation needs to be engaged and sustained. Next comes commitment; team leader to team member. The commitment becomes a written covenant, and the covenant is then confronted. The scheduled confrontations are constructive and, finally, successes are celebrated to fire everyone up for the next round of successes.